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What do I do if I have a flat tire?

If before or en-route to a pickup:

  • You may NOT transport a rider with a spare tire.
  • If you are unable to have your tire repaired/replaced and still be on-time, please call the UZURV Driver Support Line via the UZURV360 app Screen_Shot_2019-03-21_at_4.24.07_PM.png
  • UZURV may require that you cancel the reservation so that another driver can be assigned in order to ensure on-time pickup.

 

If you are currently on an active trip:

  • You may NOT transport a rider with a spare tire.
  • Please call the UZURV Driver Support Line (blue telephone) via the UZURV360 app to report.Screen_Shot_2019-03-21_at_4.30.10_PM.png
  • UZURV may require that you cancel the reservation so that another driver can be assigned in order to ensure on-time pickup.

 

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