What do I do if I feel like my ride receipt in inaccurate?

• A completed trip with be flagged for review if the time and route varies from the recommended/estimated route/time. These trips will automatically be reviewed. UZURV will update the trip fare to make sure you are compensated correctly. Please allow 1-2 days of processing time for our team to complete the adjustment. 

  If you feel like the fare adjustment is still inaccurate, please write in to [e-mail] with the following details. 

  If your ride involved a toll road, please send an email to [e-mail] that lists:

  • Date of Trip:

  • Time of Trip (including time zone):

  • Rider Name:

• Issue with Fare: