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A completed trip with be flagged for review if the time and route varies from the recommended/estimated route/time. These trips will automatically be reviewed. UZURV will update the trip fare to make sure you are compensated correctly. Please allow 1-2 days of processing time for our team to complete the adjustment.
If you feel like the fare adjustment is still inaccurate, please write in to support@uzurv.com with the following details.
If your ride involved a toll road, please send an email to support@uzurv.com that lists:
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Date of Trip:
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Time of Trip (including time zone):
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Rider Name:
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Issue with Fare:
What do I do if I feel like my ride receipt in inaccurate?
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